ManageEngine Remote Access Plus vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | ManageEngine Remote Access Plus | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 35 | 239 |
| Ease of use | 9.1 | 9.3 |
| Ease of setup | 9.2 | 9.4 |
| Quality of support | 9.1 | 9.0 |
| Meets requirements | 9.2 | 9.3 |
| NPS | 58.823529 | 71.748879 |
| Small Business | 52.9% | 32.9% |
| Mid-Market | 38.2% | 40.1% |
| Enterprise | 8.8% | 27.0% |
| Total page views | 129 | 1,090 |
| Total LLM citations | 290 | 3,153 |
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.
- Automation
- Deployment Ease
- Easy Setup
- Ease of Use
- Easy Integrations
- Implementation Ease
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability