G2 Vendor Directory

ManageEngine Remote Access Plus vs. JumpCloud

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

JumpCloud

by JumpCloud Inc.

Overall rating4.44.5
Review count354,125
Ease of use9.19.1
Ease of setup9.29.0
Quality of support9.19.0
Meets requirements9.29.0
NPS58.82352970.848986
Small Business52.9%35.6%
Mid-Market38.2%54.2%
Enterprise8.8%10.1%
Total page views1298,377
Total LLM citations29037,741

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

JumpCloud

JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.

Pros

  • Ease of Use
  • Device Management
  • Security
  • Integrations
  • Features
  • User Management