G2 Vendor Directory

ManageEngine Remote Access Plus vs. ISL Online

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

ISL Online

by PDQ

Overall rating4.44.6
Review count35625
Ease of use9.19.4
Ease of setup9.29.2
Quality of support9.19.3
Meets requirements9.29.1
NPS58.82352975.369458
Small Business52.9%51.7%
Mid-Market38.2%26.0%
Enterprise8.8%22.3%
Total page views129703
Total LLM citations2903,394

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

ISL Online

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.

Pros

  • Ease of Use
  • Customer Support
  • Remote Support
  • Easy Setup
  • Remote Access
  • Simple