ManageEngine Remote Access Plus vs. ConnectWise RMM
A side-by-side comparison based on G2 review data.
| Metric | ManageEngine Remote Access Plus | ConnectWise RMM |
|---|---|---|
| Overall rating | 4.4 | 4.1 |
| Review count | 35 | 83 |
| Ease of use | 9.1 | 8.5 |
| Ease of setup | 9.2 | 8.1 |
| Quality of support | 9.1 | 7.9 |
| Meets requirements | 9.2 | 8.6 |
| NPS | 58.823529 | 46.25 |
| Small Business | 52.9% | 66.3% |
| Mid-Market | 38.2% | 28.9% |
| Enterprise | 8.8% | 4.8% |
| Total page views | 129 | 920 |
| Total LLM citations | 290 | 6,187 |
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.
- Automation
- Deployment Ease
- Easy Setup
- Ease of Use
- Easy Integrations
- Implementation Ease
ConnectWise RMM
ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.
- Ease of Use
- Remote Access
- Automation
- All-in-One Solution
- User Interface
- Easy Deployment