G2 Vendor Directory

ManageEngine Remote Access Plus vs. Cobrowse.io

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

Cobrowse.io

by Cobrowse.io LLC

Overall rating4.44.5
Review count3522
Ease of use9.19.5
Ease of setup9.29.3
Quality of support9.18.4
Meets requirements9.29.0
NPS58.82352968.181818
Small Business52.9%50.0%
Mid-Market38.2%36.4%
Enterprise8.8%13.6%
Total page views129164
Total LLM citations290494

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

Cobrowse.io

Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications.

Pros

  • Team Collaboration
  • Implementation Ease
  • Ease of Use
  • Easy Implementation
  • Easy Setup
  • Customer Engagement