G2 Vendor Directory

ManageEngine Remote Access Plus vs. Atlassian Enterprise Support

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

Atlassian Enterprise Support

by Atlassian

Overall rating4.44.3
Review count3538
Ease of use9.18.8
Ease of setup9.28.6
Quality of support9.18.6
Meets requirements9.29.1
NPS58.82352955.263158
Small Business52.9%31.6%
Mid-Market38.2%47.4%
Enterprise8.8%21.1%
Total page views129180
Total LLM citations290199

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

Atlassian Enterprise Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Pros