G2 Vendor Directory

MaintainX vs. Follett Work Orders

A side-by-side comparison based on G2 review data.

MetricMaintainX

by MaintainX, an Autodesk company

Follett Work Orders

by Follett Software

Overall rating4.84.8
Review count1,59673
Ease of use9.59.7
Ease of setup9.39.3
Quality of support9.79.8
Meets requirements9.39.6
NPS89.08517489.041096
Small Business41.6%6.3%
Mid-Market50.0%84.1%
Enterprise8.3%9.5%
Total page views9,217171
Total LLM citations48,821364

MaintainX

MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more.

Pros

  • Ease of Use
  • Customer Support
  • Work Orders
  • Features
  • Efficiency Improvement
  • Intuitive

Follett Work Orders

Follett Work Orders is an AI-enabled work order management solution designed specifically for educational institutions managing facility maintenance. Built for K-12 schools, it centralizes and streamlines the entire work order process so staff can efficiently submit, track, and manage maintenance requests. By digitizing these workflows, Follett Work Orders reduces reliance on paper trails, minimizing the miscommunication and inefficiencies that often come with manual processes.

Pros

  • Ease of Use
  • Work Orders
  • Maintenance Tracking
  • Tracking
  • Simple
  • Asset Management