Lumen by Talkwalker vs. NiceJob
A side-by-side comparison based on G2 review data.
| Metric | Lumen by Talkwalker | NiceJob |
|---|---|---|
| Overall rating | 4.3 | 4.8 |
| Review count | 137 | 426 |
| Ease of use | 8.8 | 9.5 |
| Ease of setup | 8.6 | 9.6 |
| Quality of support | 9.4 | 9.7 |
| Meets requirements | 8.6 | 9.5 |
| NPS | 61.904762 | 89.260143 |
| Small Business | 39.3% | 94.9% |
| Mid-Market | 34.8% | 4.6% |
| Enterprise | 25.9% | 0.5% |
| Total page views | 800 | 1,393 |
| Total LLM citations | 745 | 27,093 |
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training
NiceJob
NiceJob is the AI growth platform and reputation marketing software for service businesses. It automates everything it takes to get found by new customers, recommended by past ones, and chosen over competitors, without paying for ads or hiring a marketing team. It starts with reviews. NiceJob sends automated SMS and email review requests after every completed job, with timed follow-ups. Those reviews put you at the top of Google Maps and build your visibility on AI search tools like ChatGPT, Claude, and Gemini.
- Ease of Use
- Review Increase
- Review Management
- Easy Setup
- Helpful
- Automation