Lumen by Talkwalker vs. Mentionlytics
A side-by-side comparison based on G2 review data.
| Metric | Lumen by Talkwalker | Mentionlytics |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 137 | 115 |
| Ease of use | 8.8 | 9.3 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 9.4 | 9.8 |
| Meets requirements | 8.6 | 9.3 |
| NPS | 61.904762 | 94.642857 |
| Small Business | 39.3% | 71.9% |
| Mid-Market | 34.8% | 22.8% |
| Enterprise | 25.9% | 5.3% |
| Total page views | 800 | 782 |
| Total LLM citations | 745 | 6,146 |
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training
Mentionlytics
Mentionlytics is an advanced social media listening and brand monitoring platform that helps brands track, analyze, and manage their online presence in real time. Using AI-driven media monitoring, it detects mentions across leading platforms like TikTok, X (Twitter), Instagram, Facebook, LinkedIn, YouTube, Reddit, Telegram, Pinterest, and Bluesky, as well as news sites, blogs, forums, and the broader web. With powerful social media analytics, Mentionlytics delivers deep insights into brand reputation, audience sentiment, and competitor activity.
- Customer Service
- Ease of Use
- Customer Support
- Helpful
- User Interface
- Dashboard Usability