G2 Vendor Directory

Lumen by Talkwalker vs. Mentionlytics

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Mentionlytics

by Mentionlytics Ltd

Overall rating4.34.9
Review count137115
Ease of use8.89.3
Ease of setup8.69.2
Quality of support9.49.8
Meets requirements8.69.3
NPS61.90476294.642857
Small Business39.3%71.9%
Mid-Market34.8%22.8%
Enterprise25.9%5.3%
Total page views800782
Total LLM citations7456,146

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Mentionlytics

Mentionlytics is an advanced social media listening and brand monitoring platform that helps brands track, analyze, and manage their online presence in real time. Using AI-driven media monitoring, it detects mentions across leading platforms like TikTok, X (Twitter), Instagram, Facebook, LinkedIn, YouTube, Reddit, Telegram, Pinterest, and Bluesky, as well as news sites, blogs, forums, and the broader web. With powerful social media analytics, Mentionlytics delivers deep insights into brand reputation, audience sentiment, and competitor activity.

Pros

  • Customer Service
  • Ease of Use
  • Customer Support
  • Helpful
  • User Interface
  • Dashboard Usability