Lumen by Talkwalker vs. Bitly
A side-by-side comparison based on G2 review data.
| Metric | Lumen by Talkwalker | Bitly |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 137 | 923 |
| Ease of use | 8.8 | 9.5 |
| Ease of setup | 8.6 | 9.4 |
| Quality of support | 9.4 | 8.8 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 61.904762 | 70.960699 |
| Small Business | 39.3% | 61.7% |
| Mid-Market | 34.8% | 28.6% |
| Enterprise | 25.9% | 9.7% |
| Total page views | 800 | 2,841 |
| Total LLM citations | 745 | 40,041 |
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training
Bitly
Bitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.
- Ease of Use
- Link Shortening
- URL Shortening
- Analytics
- QR Code
- Tracking