G2 Vendor Directory

Lucidya - Social Media Analytics vs. Hootsuite

A side-by-side comparison based on G2 review data.

MetricLucidya - Social Media Analytics

by Lucidya

Hootsuite

by Hootsuite

Overall rating4.74.3
Review count1177,519
Ease of use9.28.8
Ease of setup9.08.8
Quality of support9.68.4
Meets requirements9.38.7
NPS83.18584148.403047
Small Business52.2%59.1%
Mid-Market30.1%28.8%
Enterprise17.7%12.1%
Total page views49914,856
Total LLM citations2,03690,129

Lucidya - Social Media Analytics

Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging.

Pros

  • Ease of Use
  • Setup Ease
  • Intuitive
  • Analytics
  • Trend Analysis
  • Training

Hootsuite

Most teams are still working with tools and workflows built for a different time — dashboards, approvals, and disconnected systems that slow them down. Many have added AI, but haven’t changed how work gets done. Social moves too fast for that. It’s why we rebuilt Hootsuite with AI as a foundation, not a feature. Hootsuite Social OS helps teams go from reacting after the moment has passed to acting in real time with AI that makes it as easy as chat. That’s how we’re transforming the way teams move, decide, and grow. Less time navigating software. More time acting on ideas.

Pros

  • Post Scheduling
  • Scheduling
  • Ease of Use
  • Centralized Management
  • Time-saving
  • Scheduling Posts