G2 Vendor Directory

LogMeIn Resolve vs. Remote Monitoring and Management

A side-by-side comparison based on G2 review data.

MetricLogMeIn Resolve

by GoTo

Remote Monitoring and Management

by Atera

Overall rating4.34.6
Review count4741,284
Ease of use9.19.3
Ease of setup9.09.3
Quality of support8.99.1
Meets requirements9.18.9
NPS55.20169977.111287
Small Business35.5%55.7%
Mid-Market43.1%30.8%
Enterprise21.4%13.5%
Total page views1,2118,817
Total LLM citations5,616811

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring