G2 Vendor Directory

LogMeIn Resolve vs. MSP360 RMM

A side-by-side comparison based on G2 review data.

MetricLogMeIn Resolve

by GoTo

MSP360 RMM

by MSP360

Overall rating4.34.4
Review count47456
Ease of use9.18.9
Ease of setup9.09.1
Quality of support8.99.1
Meets requirements9.18.6
NPS55.20169961.818182
Small Business35.5%87.5%
Mid-Market43.1%12.5%
Enterprise21.4%0.0%
Total page views1,211244
Total LLM citations5,6161,104

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support