LogMeIn Rescue vs. ScreenConnect
A side-by-side comparison based on G2 review data.
| Metric | LogMeIn Rescue | ScreenConnect |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 239 | 520 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 9.4 | 9.1 |
| Quality of support | 9.0 | 9.0 |
| Meets requirements | 9.3 | 9.4 |
| NPS | 71.748879 | 80.040733 |
| Small Business | 32.9% | 66.5% |
| Mid-Market | 40.1% | 30.2% |
| Enterprise | 27.0% | 3.3% |
| Total page views | 1,090 | 621 |
| Total LLM citations | 3,153 | 4,745 |
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed