Listen360 vs. Nicereply
A side-by-side comparison based on G2 review data.
| Metric | Listen360 | Nicereply |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 46 | 431 |
| Ease of use | 9.5 | 9.5 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 9.4 | 9.2 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 70.454545 | 65.957447 |
| Small Business | 40.0% | 32.8% |
| Mid-Market | 46.7% | 60.2% |
| Enterprise | 13.3% | 7.0% |
| Total page views | 121 | 219 |
| Total LLM citations | 330 | 779 |
Listen360
Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.
- Efficiency Improvement
- Customer Support
- Data Management
Nicereply
Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience.