G2 Vendor Directory

Lime CRM vs. Zoho CRM Plus

A side-by-side comparison based on G2 review data.

MetricLime CRM

by Lime Technologies

Zoho CRM Plus

by Zoho

Overall rating4.34.4
Review count92132
Ease of use8.78.7
Ease of setup8.18.6
Quality of support8.98.7
Meets requirements8.28.9
NPS53.2608756.48855
Small Business51.1%56.8%
Mid-Market45.7%36.8%
Enterprise3.3%6.4%
Total page views821,384
Total LLM citations51810,621

Lime CRM

Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data. With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences. Hosted or on your own server.

Pros

  • Customization
  • Customizability
  • Flexibility
  • Customer Support
  • Features
  • Helpful

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features