G2 Vendor Directory

Lime CRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricLime CRM

by Lime Technologies

Zoho CRM

by Zoho

Overall rating4.34.1
Review count922,956
Ease of use8.78.5
Ease of setup8.18.3
Quality of support8.98.0
Meets requirements8.28.6
NPS53.2608738.596491
Small Business51.1%61.6%
Mid-Market45.7%32.3%
Enterprise3.3%6.1%
Total page views828,329
Total LLM citations518129,821

Lime CRM

Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data. With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences. Hosted or on your own server.

Pros

  • Customization
  • Customizability
  • Flexibility
  • Customer Support
  • Features
  • Helpful

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful