Lime CRM vs. EngageBay
A side-by-side comparison based on G2 review data.
| Metric | Lime CRM | EngageBay |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 92 | 792 |
| Ease of use | 8.7 | 9.2 |
| Ease of setup | 8.1 | 9.2 |
| Quality of support | 8.9 | 9.5 |
| Meets requirements | 8.2 | 9.4 |
| NPS | 53.26087 | 88.431877 |
| Small Business | 51.1% | 69.4% |
| Mid-Market | 45.7% | 29.0% |
| Enterprise | 3.3% | 1.7% |
| Total page views | 82 | 4,682 |
| Total LLM citations | 518 | 2,348 |
Lime CRM
Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data. With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences. Hosted or on your own server.
- Customization
- Customizability
- Flexibility
- Customer Support
- Features
- Helpful
EngageBay
EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.
- Ease of Use
- Automation
- Customer Support
- Features
- Automations
- Automation Features