G2 Vendor Directory

Lime CRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricLime CRM

by Lime Technologies

Bigin by Zoho CRM

by Zoho

Overall rating4.34.6
Review count92877
Ease of use8.79.2
Ease of setup8.18.9
Quality of support8.98.7
Meets requirements8.28.8
NPS53.2608774.112257
Small Business51.1%90.9%
Mid-Market45.7%8.1%
Enterprise3.3%1.0%
Total page views823,314
Total LLM citations51821,375

Lime CRM

Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data. With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences. Hosted or on your own server.

Pros

  • Customization
  • Customizability
  • Flexibility
  • Customer Support
  • Features
  • Helpful

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable