Lime Connect (formerly Userlike) vs. Brevo
A side-by-side comparison based on G2 review data.
| Metric | Lime Connect (formerly Userlike) | Brevo |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 453 | 2,772 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 8.9 | 9.0 |
| Quality of support | 8.8 | 8.9 |
| Meets requirements | 8.8 | 9.0 |
| NPS | 58.276644 | 73.371648 |
| Small Business | 79.9% | 84.0% |
| Mid-Market | 15.5% | 12.7% |
| Enterprise | 4.6% | 3.4% |
| Total page views | 94 | 5,408 |
| Total LLM citations | 581 | 0 |
Lime Connect (formerly Userlike)
is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.
- Case Management
- Easy Implementation
- Easy Setup
- Simple
- Easy Integrations
- Integrations
Brevo
Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software.
- Ease of Use
- Features
- Easy Setup
- Email Marketing
- Simple
- Intuitive