G2 Vendor Directory

Lakeside SysTrack vs. Teamviewer DEX

A side-by-side comparison based on G2 review data.

MetricLakeside SysTrack

by Lakeside Software

Teamviewer DEX

by TeamViewer

Overall rating4.54.4
Review count2360
Ease of use8.58.6
Ease of setup8.28.2
Quality of support9.18.6
Meets requirements8.99.0
NPS63.63636461.666667
Small Business4.3%12.1%
Mid-Market8.7%17.2%
Enterprise87.0%70.7%
Total page views124353
Total LLM citations01,484

Lakeside SysTrack

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Learn how you can save 20% on annual IT costs per employee at lakesidesoftware.com.

Pros

    Teamviewer DEX

    The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

    Pros

    • Features
    • Time-saving
    • Automation
    • Ease of Use
    • Intuitive
    • Easy Implementation