G2 Vendor Directory

Lakeside SysTrack vs. Firstbase

A side-by-side comparison based on G2 review data.

MetricLakeside SysTrack

by Lakeside Software

Firstbase

by Firstbase

Overall rating4.54.6
Review count2352
Ease of use8.59.0
Ease of setup8.28.8
Quality of support9.19.0
Meets requirements8.98.9
NPS63.63636476.923077
Small Business4.3%8.9%
Mid-Market8.7%75.6%
Enterprise87.0%15.6%
Total page views124990
Total LLM citations01,834

Lakeside SysTrack

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Learn how you can save 20% on annual IT costs per employee at lakesidesoftware.com.

Pros

    Firstbase

    Firstbase is the single IT asset management platform for globally distributed teams. It connects directly to the HRIS, MDM, and ITSM tools already powering your business and goes further by automating the physical operations behind them. Where most platforms stop at software, Firstbase fuses SaaS automation with a global physical operations engine. Procurement, warehousing, onboarding, device refresh, offboarding, repair, and ITAD are all managed in one place, with a full audit trail from first shipment to final disposal.

    Pros