G2 Vendor Directory

Lakeside SysTrack vs. CDR Call Reporting for Cisco

A side-by-side comparison based on G2 review data.

MetricLakeside SysTrack

by Lakeside Software

CDR Call Reporting for Cisco

by Variphy

Overall rating4.54.8
Review count2385
Ease of use8.59.3
Ease of setup8.29.3
Quality of support9.19.9
Meets requirements8.99.5
NPS63.63636489.411765
Small Business4.3%3.5%
Mid-Market8.7%37.6%
Enterprise87.0%58.8%
Total page views124157
Total LLM citations0103

Lakeside SysTrack

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Learn how you can save 20% on annual IT costs per employee at lakesidesoftware.com.

Pros

    CDR Call Reporting for Cisco

    Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Enhanced

    Pros