KnowBe4 PhishER/PhishER Plus vs. ServiceNow Security Operations
A side-by-side comparison based on G2 review data.
| Metric | KnowBe4 PhishER/PhishER Plus | ServiceNow Security Operations |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 576 | 85 |
| Ease of use | 9.0 | 8.5 |
| Ease of setup | 8.7 | 8.1 |
| Quality of support | 9.3 | 8.6 |
| Meets requirements | 9.2 | 8.9 |
| NPS | 73.076923 | 54.878049 |
| Small Business | 11.5% | 16.9% |
| Mid-Market | 75.2% | 23.4% |
| Enterprise | 13.3% | 59.7% |
| Total page views | 868 | 593 |
| Total LLM citations | 3,555 | 2,400 |
KnowBe4 PhishER/PhishER Plus
KnowBe4 PhishER Plus delivers automated incident response to eliminate SOC noise and remediate malicious emails across your organization simultaneously. It leverages AI to categorize reported messages across email and Microsoft Teams, automatically responding to reporters, flagging high-risk messages, and removing threats across all mailboxes. SOC teams can even flip malicious messages into training simulations to see who would have fallen victim.
- Phishing Prevention
- Email Security
- Automation
- Ease of Use
- Security
- Threat Detection
ServiceNow Security Operations
ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.
- Integration Capabilities
- Integration Support
- Integrations
- Ease of Use
- Incident Management
- Workflow Management