G2 Vendor Directory

KnowBe4 PhishER/PhishER Plus vs. ServiceNow Security Operations

A side-by-side comparison based on G2 review data.

MetricKnowBe4 PhishER/PhishER Plus

by KnowBe4, Inc.

ServiceNow Security Operations

by ServiceNow

Overall rating4.54.3
Review count57685
Ease of use9.08.5
Ease of setup8.78.1
Quality of support9.38.6
Meets requirements9.28.9
NPS73.07692354.878049
Small Business11.5%16.9%
Mid-Market75.2%23.4%
Enterprise13.3%59.7%
Total page views868593
Total LLM citations3,5552,400

KnowBe4 PhishER/PhishER Plus

KnowBe4 PhishER Plus delivers automated incident response to eliminate SOC noise and remediate malicious emails across your organization simultaneously. It leverages AI to categorize reported messages across email and Microsoft Teams, automatically responding to reporters, flagging high-risk messages, and removing threats across all mailboxes. SOC teams can even flip malicious messages into training simulations to see who would have fallen victim.

Pros

  • Phishing Prevention
  • Email Security
  • Automation
  • Ease of Use
  • Security
  • Threat Detection

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management