KnowBe4 PhishER/PhishER Plus
Reviews
Star rating
Rank in Incident Response
Pros and cons
Pros
- Phishing Prevention
- Email Security
- Automation
- Ease of Use
- Security
- Threat Detection
Cons
- False Positives
- Ineffective Email Security
- Email Management
- Setup Difficulty
- Inefficient Automation
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 11.5% |
| Mid-Market | 75.2% |
| Enterprise | 13.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 12 | 4.6 |
| 2025 Q1 | 15 | 4.5 |
| 2025 Q2 | 38 | 4.6 |
| 2025 Q3 | 6 | 4.4 |
| 2025 Q4 | 17 | 4.0 |
| 2026 Q1 | 5 | 4.2 |
| 2026 Q2 | 15 | 4.8 |
| 2026 Q3 | 9 | 4.8 |
Satisfaction ratings
What reviewers say
Security awareness done right, without adding administrative overhead
“What I like most is how quickly we can sort through user-reported emails and focus on the ones that actually matter. It saves the team a lot of time and helps us respond faster to real threats.”
Automates Security Actions with a Great UX
“The feature I find most valuable is PhishER's automated email triage and threat analysis capabilities. It allows our Cybersecurity team to efficiently process employee-reported emails, reduce false positives, identify malicious campaigns, and respond more quickly to potential phi”
PhishER Simplifies Phishing Review and Stops Threats Organization-Wide
“PhishER makes reviewing potential phishing emails so much easier. It integrates with most common email platforms, and gives the end user a button to click to report a suspicious email. It splits out the headers so they are easy to find and review, automatically scans attachments”