G2 Vendor Directory

KnowBe4 Email & Collaboration Security vs. Darktrace / EMAIL

A side-by-side comparison based on G2 review data.

MetricKnowBe4 Email & Collaboration Security

by KnowBe4, Inc.

Darktrace / EMAIL

by Darktrace

Overall rating4.54.2
Review count7642
Ease of use8.98.5
Ease of setup8.98.4
Quality of support9.08.3
Meets requirements9.18.7
NPS69.86301454.761905
Small Business29.7%5.0%
Mid-Market55.4%62.5%
Enterprise14.9%32.5%
Total page views596651
Total LLM citations1293,212

KnowBe4 Email & Collaboration Security

KnowBe4 Email & Collaboration Security is the AI-native defense suite built to protect every conversation across Microsoft 365 and Google Workspace. Combining multi-engine behavioral AI with real-time user coaching, the platform stops inbound threats, prevents outbound data loss, and automates SOC response across the security lifecycle. Key Capabilities: - Inbound Protection (Defend): Multi-engine AI blocks zero-payload BEC, executive impersonation, quishing, and prompt injections that pass native mail filters.

Pros

  • Email Security
  • Protection
  • Ease of Use
  • Customer Support
  • Detection Efficiency
  • Setup Ease

Darktrace / EMAIL

Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.

Pros

  • AI Technology
  • Product Quality
  • Customer Support
  • User Interface
  • Detection Efficiency
  • Reporting