G2 Vendor Directory

Knock vs. Amazon Pinpoint

A side-by-side comparison based on G2 review data.

MetricKnock

by Knock

Amazon Pinpoint

by Amazon Web Services (AWS)

Overall rating4.64.2
Review count14945
Ease of use8.98.7
Ease of setup8.98.2
Quality of support9.88.6
Meets requirements9.28.9
NPS81.20805459.090909
Small Business75.9%53.3%
Mid-Market22.0%26.7%
Enterprise2.1%20.0%
Total page views702158
Total LLM citations8,324386

Knock

Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences.

Pros

  • Ease of Use
  • Notifications
  • Easy Setup
  • Customer Support
  • Integrations
  • Features

Amazon Pinpoint

In today’s digitally transformed world, it’s more important than ever to have a deep understanding of your customers and to engage them with personalized messages through the channels that they prefer. Amazon Pinpoint enables marketers and developers to deliver customer-centric engagement experiences. Better experiences lead to stronger relationships with your customers and reduces customer churn.

Pros