Khoros Social Media Management vs. Lumen by Talkwalker
A side-by-side comparison based on G2 review data.
| Metric | Khoros Social Media Management | Lumen by Talkwalker |
|---|---|---|
| Overall rating | 3.9 | 4.3 |
| Review count | 121 | 137 |
| Ease of use | 7.8 | 8.8 |
| Ease of setup | 7.6 | 8.6 |
| Quality of support | 7.9 | 9.4 |
| Meets requirements | 8.0 | 8.6 |
| NPS | 18.333333 | 61.904762 |
| Small Business | 23.1% | 39.3% |
| Mid-Market | 30.6% | 34.8% |
| Enterprise | 46.3% | 25.9% |
| Total page views | 241 | 800 |
| Total LLM citations | 1,230 | 745 |
Khoros Social Media Management
Khoros’ industry leading social media management makes it easy for brands to engage with their fans, followers and customers across all the major social channels. The solution delivers listening, publishing, 1-to-1 or 1-to-Many engagement and analytics — so you can get more done in less time and easily adapt to market change. Khoros makes it easy for global teams to unify channels, configure unique workflows, and govern everything from content to users. Our customers enjoy greater efficiency, campaign performance, and ultimately — peace of mind.
- Social Media Management
- Ease of Use
- Calendar View
- Analytics Focus
- Social Media Integration
- Content Creation
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training