G2 Vendor Directory

Kaseya BMS vs. SolarWinds IT Incident Response (Squadcast)

A side-by-side comparison based on G2 review data.

MetricKaseya BMS

by Kaseya

SolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

Overall rating4.34.4
Review count41310
Ease of use8.68.8
Ease of setup8.49.0
Quality of support8.19.0
Meets requirements8.88.9
NPS6060.912052
Small Business78.0%41.0%
Mid-Market19.5%49.7%
Enterprise2.4%9.4%
Total page views128280
Total LLM citations2471,450

Kaseya BMS

Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility

Pros

  • Efficiency
  • Automation
  • Ticket Management
  • Ease of Use
  • Simple
  • Integrations

SolarWinds IT Incident Response (Squadcast)

SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

Pros

  • Ease of Use
  • Alert Management
  • Incident Management
  • Integrations
  • Features
  • On-Call Services