G2 Vendor Directory

Kaseya BMS vs. SmartSuite

A side-by-side comparison based on G2 review data.

MetricKaseya BMS

by Kaseya

SmartSuite

by SmartSuite

Overall rating4.34.4
Review count41186
Ease of use8.68.9
Ease of setup8.48.9
Quality of support8.19.1
Meets requirements8.88.9
NPS6058.62069
Small Business78.0%50.8%
Mid-Market19.5%31.9%
Enterprise2.4%17.3%
Total page views128512
Total LLM citations2474,515

Kaseya BMS

Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility

Pros

  • Efficiency
  • Automation
  • Ticket Management
  • Ease of Use
  • Simple
  • Integrations

SmartSuite

SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.

Pros

  • Ease of Use
  • Flexibility
  • Customer Support
  • Intuitive
  • User Interface
  • Efficiency