G2 Vendor Directory

Kaseya BMS vs. Infraon Desk

A side-by-side comparison based on G2 review data.

MetricKaseya BMS

by Kaseya

Infraon Desk

by Infraon

Overall rating4.34.6
Review count4127
Ease of use8.69.2
Ease of setup8.49.2
Quality of support8.19.0
Meets requirements8.89.0
NPS6085.185185
Small Business78.0%18.5%
Mid-Market19.5%51.9%
Enterprise2.4%29.6%
Total page views12880
Total LLM citations24726

Kaseya BMS

Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility

Pros

  • Efficiency
  • Automation
  • Ticket Management
  • Ease of Use
  • Simple
  • Integrations

Infraon Desk

AI-driven Service Management system to automate business processes and service delivery through an ITIL based service Desk system, available in SaaS and on-premise. Certified on 13 ITIL v3 processes by PINK Elephant / PINK Verify.

Pros