G2 Vendor Directory

Kaseya BMS vs. HaloITSM

A side-by-side comparison based on G2 review data.

MetricKaseya BMS

by Kaseya

HaloITSM

by Halo Service Solutions

Overall rating4.34.8
Review count4122
Ease of use8.69.8
Ease of setup8.49.2
Quality of support8.19.6
Meets requirements8.89.5
NPS6095.238095
Small Business78.0%5.0%
Mid-Market19.5%55.0%
Enterprise2.4%40.0%
Total page views128569
Total LLM citations2477,809

Kaseya BMS

Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility

Pros

  • Efficiency
  • Automation
  • Ticket Management
  • Ease of Use
  • Simple
  • Integrations

HaloITSM

Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.

Pros

  • Ticket Management
  • Simple
  • Easy Setup
  • Efficiency
  • Setup Ease
  • Ease of Use