Kaseya BMS vs. DevRev
A side-by-side comparison based on G2 review data.
| Metric | Kaseya BMS | DevRev |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 41 | 210 |
| Ease of use | 8.6 | 8.7 |
| Ease of setup | 8.4 | 8.3 |
| Quality of support | 8.1 | 9.1 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 60 | 58.173077 |
| Small Business | 78.0% | 34.1% |
| Mid-Market | 19.5% | 53.4% |
| Enterprise | 2.4% | 12.5% |
| Total page views | 128 | 1,719 |
| Total LLM citations | 247 | 11,712 |
Kaseya BMS
Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility
- Efficiency
- Automation
- Ticket Management
- Ease of Use
- Simple
- Integrations
DevRev
DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents.
- Ease of Use
- Efficiency
- Features
- Helpful
- Insights
- Customer Support