Kaseya BMS vs. BMC Helix Remedyforce
A side-by-side comparison based on G2 review data.
| Metric | Kaseya BMS | BMC Helix Remedyforce |
|---|---|---|
| Overall rating | 4.3 | 3.9 |
| Review count | 41 | 49 |
| Ease of use | 8.6 | 8.0 |
| Ease of setup | 8.4 | 7.7 |
| Quality of support | 8.1 | 8.6 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 60 | 23.913043 |
| Small Business | 78.0% | 10.4% |
| Mid-Market | 19.5% | 35.4% |
| Enterprise | 2.4% | 54.2% |
| Total page views | 128 | 121 |
| Total LLM citations | 247 | 105 |
Kaseya BMS
Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility
- Efficiency
- Automation
- Ticket Management
- Ease of Use
- Simple
- Integrations
BMC Helix Remedyforce
Remedyforce is an IT service management solution built on the Salesforce.com platform that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.