Kangaroo Rewards vs. Joy Loyalty
A side-by-side comparison based on G2 review data.
| Metric | Kangaroo Rewards | Joy Loyalty |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 73 | 76 |
| Ease of use | 9.0 | 9.1 |
| Ease of setup | 9.2 | 8.9 |
| Quality of support | 9.7 | 9.9 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 81.944444 | 93.243243 |
| Small Business | 72.5% | 93.3% |
| Mid-Market | 26.1% | 6.7% |
| Enterprise | 1.4% | 0.0% |
| Total page views | 1,672 | 830 |
| Total LLM citations | 5,006 | 1,387 |
Kangaroo Rewards
Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit.
- Customer Support
- Ease of Use
- Helpful
- Features
- Setup Ease
- User Interface
Joy Loyalty
Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.
- Customer Support
- Ease of Use
- Helpful
- Setup Ease
- Features
- User Interface