G2 Vendor Directory

jrni vs. Microsoft 365

A side-by-side comparison based on G2 review data.

Metricjrni

by JRNI

Microsoft 365

by Microsoft

Overall rating4.64.6
Review count235,875
Ease of use9.29.1
Ease of setup8.59.0
Quality of support9.58.7
Meets requirements8.89.4
NPS82.60869674.635464
Small Business8.7%34.6%
Mid-Market39.1%35.1%
Enterprise52.2%30.3%
Total page views1835,274
Total LLM citations30642,284

jrni

jrni is the in-person experience platform for enterprise brands. We help leading retailers, financial services providers, educational institutions, and more convert more of their foot traffic and digital traffic into revenue-driving interactions; through smart, scalable appointment scheduling, queue management, and event booking. Our platform replaces siloed tools with one unified solution for engaging customers in the moments that matter; whether it’s a one-to-one consultation, a one-to-many event, or an optimized walk-in experience.

Pros

  • Customer Support
  • Customer Service
  • Helpful
  • Responsive Support
  • Appointment Management
  • Integrations

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.

Pros

  • Ease of Use
  • Team Collaboration
  • Features
  • Integrations
  • Seamless Integration
  • Collaboration