G2 Vendor Directory

Joan vs. ServiceNow Workplace Service Delivery

A side-by-side comparison based on G2 review data.

MetricJoan

by Joan Workplace Management

ServiceNow Workplace Service Delivery

by ServiceNow

Overall rating4.54.5
Review count28013
Ease of use9.39.3
Ease of setup9.07.9
Quality of support9.39.2
Meets requirements9.49.0
NPS67.98561276.923077
Small Business20.4%0.0%
Mid-Market74.6%23.1%
Enterprise5.0%76.9%
Total page views577138
Total LLM citations2,783221

Joan

Joan is an all-inclusive workplace platform that helps businesses streamline meeting room booking, desk reservations, visitor management, workplace digital signage, and asset management with intuitive software and energy-efficient e-paper displays. Designed for modern hybrid work environments, Joan eliminates scheduling conflicts, improves space utilization, and enhances workplace efficiency with powerful analytics and seamless integrations.

Pros

  • Ease of Use
  • Simple
  • Easy Booking
  • Easy Setup
  • Navigation Ease
  • User Interface

ServiceNow Workplace Service Delivery

ServiceNow Workplace Service Delivery (WSD) is a comprehensive facility management solution designed to streamline workplace operations and enhance employee experiences. By automating routine tasks and providing intuitive self-service options, WSD enables organizations to create efficient, responsive, and adaptable work environments that cater to the needs of a hybrid workforce. Key Features and Functionality: - Workplace Reservation Management: Allows employees to easily search for, reserve, and manage workspaces, including desks and conference rooms, through a user-friendly interface.

Pros

  • Quick Solutions
  • Intuitive
  • Ease of Use