ServiceNow Workplace Service Delivery
13
Reviews
4.5
Star rating
#8
Rank in Meeting Room Booking Systems
Pros and cons
Pros
- Quick Solutions
- Intuitive
- Ease of Use
Cons
- Missing Features
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
77
Enterprise
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 0.0% |
| Mid-Market | 23.1% |
| Enterprise | 76.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 2 | 3.8 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup7.9
Quality of Support9.2
Meets Requirements9.0
What reviewers say
Triaging technical support at its finest!
4.5
“I love how the program allows for us to review the performance in our response time to increase that are received.”
Effortless Management
5.0
“Smooth and hassle-free it is to use ServiceNow Workplace Service Delivery. Its my platform, for submitting workplace requests. Im excited to see what updates and additional services they bring.”
User Friendly Workplace Service Delivery tool
4.5
“ServiceNow Workplace Service Delivery helps employees in one place to manage tasks like reporting maintenance issues, reserving rooms, and ordering supplies. It has different types of workplaces.”