G2 Vendor Directory
280

Reviews

4.5

Star rating

#6

Rank in Meeting Room Booking Systems

Pros and cons

Pros

  • Ease of Use
  • Simple
  • Easy Booking
  • Easy Setup
  • Navigation Ease
  • User Interface

Cons

  • Expensive
  • Booking Issues
  • Poor Usability
  • User Interface Issues
  • Slow Internet Connectivity
  • Slow Loading

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Joan.

Page views and citations · Joan

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Joan.

Key stats

-70.0%

68

Mid-Market

7

Adoption by company size

SegmentShare of reviews
Small Business20.4%
Mid-Market74.6%
Enterprise5.0%

Quarterly history

QuarterReviewsStar rating
2024 Q4454.6
2025 Q174.9
2025 Q2164.3
2025 Q314.5
2025 Q411.0
2026 Q144.4
2026 Q2104.5
2026 Q334.7

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.0
Quality of Support9.3
Meets Requirements9.4

What reviewers say

Easy, Intuitive Room and Desk Booking System

4.0

“Very easy to use and intuitive system. We use for room and desk bookings”

Head of People

Flexible Software with Helpful Support

4.0

“It is very flexible software and support agents are helpful.”

Head of IT

Intuitive UI, Seamless Office 365 Integration, and Excellent Onboarding

4.0

“The UI/UX is easy to use and intuitive. It integrates smoothly with our existing Office 365 environment, which made adoption straightforward. Because it’s cloud-based, we don’t run into performance, maintenance, or upgrade issues. Pricing is very competitive, and the support and ”

IT Manager