Ivanti ITSM vs. Motadata ServiceOps
A side-by-side comparison based on G2 review data.
| Metric | Ivanti ITSM | Motadata ServiceOps |
|---|---|---|
| Overall rating | 4.0 | 4.5 |
| Review count | 324 | 47 |
| Ease of use | 8.1 | 9.4 |
| Ease of setup | 7.4 | 9.3 |
| Quality of support | 8.1 | 9.6 |
| Meets requirements | 8.6 | 9.3 |
| NPS | 30.744337 | 73.333333 |
| Small Business | 14.7% | 12.8% |
| Mid-Market | 33.2% | 63.8% |
| Enterprise | 52.0% | 23.4% |
| Total page views | 1,039 | 644 |
| Total LLM citations | 153 | 212 |
Ivanti ITSM
Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding
- Customization
- Integrations
- Customizability
- Flexibility
- Reporting
- Setup Ease
Motadata ServiceOps
Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools.
- Tracking
- Asset Management
- Tracking Changes
- Ease of Use
- Monitoring
- Simple