IT Glue vs. M-Files
A side-by-side comparison based on G2 review data.
| Metric | IT Glue | M-Files |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 726 | 273 |
| Ease of use | 9.2 | 8.7 |
| Ease of setup | 8.9 | 8.5 |
| Quality of support | 8.9 | 8.7 |
| Meets requirements | 9.3 | 9.0 |
| NPS | 76.827586 | 61.135371 |
| Small Business | 71.5% | 38.4% |
| Mid-Market | 25.6% | 46.1% |
| Enterprise | 2.9% | 15.5% |
| Total page views | 1,344 | 2,839 |
| Total LLM citations | 9,255 | 11,156 |
IT Glue
IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.
- Ease of Use
- Document Management
- Integrations
- Organization
- Easy Integrations
- Password Management
M-Files
M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365.
- Ease of Use
- Document Management
- Easy Access
- User Interface
- Data Management
- Organization