G2 Vendor Directory

IT Glue vs. Device42, A Freshworks Company

A side-by-side comparison based on G2 review data.

MetricIT Glue

by Kaseya

Device42, A Freshworks Company

by Device42

Overall rating4.64.7
Review count72652
Ease of use9.29.0
Ease of setup8.98.7
Quality of support8.99.6
Meets requirements9.39.1
NPS76.82758679.166667
Small Business71.5%17.6%
Mid-Market25.6%37.3%
Enterprise2.9%45.1%
Total page views1,344325
Total LLM citations9,2553,077

IT Glue

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.

Pros

  • Ease of Use
  • Document Management
  • Integrations
  • Organization
  • Easy Integrations
  • Password Management

Device42, A Freshworks Company

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors.

Pros

  • Asset Management
  • Ease of Use
  • Tracking
  • Productivity Improvement
  • Solutions