G2 Vendor Directory

IT Glue vs. Confluence

A side-by-side comparison based on G2 review data.

MetricIT Glue

by Kaseya

Confluence

by Atlassian

Overall rating4.64.1
Review count7264,370
Ease of use9.28.3
Ease of setup8.98.6
Quality of support8.98.4
Meets requirements9.38.8
NPS76.82758638.184811
Small Business71.5%18.4%
Mid-Market25.6%47.8%
Enterprise2.9%33.8%
Total page views1,3443,664
Total LLM citations9,25526,663

IT Glue

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.

Pros

  • Ease of Use
  • Document Management
  • Integrations
  • Organization
  • Easy Integrations
  • Password Management

Confluence

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward.

Pros

  • Ease of Use
  • Team Collaboration
  • Organization
  • Integrations
  • Collaboration Efficiency
  • Easy Integrations