G2 Vendor Directory

ISL Online vs. Syncro

A side-by-side comparison based on G2 review data.

MetricISL Online

by PDQ

Syncro

by Syncro Technologies Inc.

Overall rating4.64.5
Review count625564
Ease of use9.49.0
Ease of setup9.28.9
Quality of support9.38.7
Meets requirements9.18.9
NPS75.36945867.49556
Small Business51.7%89.0%
Mid-Market26.0%10.0%
Enterprise22.3%1.0%
Total page views7033,336
Total LLM citations3,39414,162

ISL Online

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.

Pros

  • Ease of Use
  • Customer Support
  • Remote Support
  • Easy Setup
  • Remote Access
  • Simple

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support