G2 Vendor Directory

ISL Online vs. ScreenConnect

A side-by-side comparison based on G2 review data.

MetricISL Online

by PDQ

ScreenConnect

by ConnectWise

Overall rating4.64.7
Review count625520
Ease of use9.49.4
Ease of setup9.29.1
Quality of support9.39.0
Meets requirements9.19.4
NPS75.36945880.040733
Small Business51.7%66.5%
Mid-Market26.0%30.2%
Enterprise22.3%3.3%
Total page views703621
Total LLM citations3,3944,745

ISL Online

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.

Pros

  • Ease of Use
  • Customer Support
  • Remote Support
  • Easy Setup
  • Remote Access
  • Simple

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Pros

  • Remote Work
  • Reliability
  • Ease of Use
  • Remote Access
  • Easy Communication
  • Connection Speed