G2 Vendor Directory

ISL Online vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricISL Online

by PDQ

LogMeIn Resolve

by GoTo

Overall rating4.64.3
Review count625474
Ease of use9.49.1
Ease of setup9.29.0
Quality of support9.38.9
Meets requirements9.19.1
NPS75.36945855.201699
Small Business51.7%35.5%
Mid-Market26.0%43.1%
Enterprise22.3%21.4%
Total page views7031,211
Total LLM citations3,3945,616

ISL Online

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.

Pros

  • Ease of Use
  • Customer Support
  • Remote Support
  • Easy Setup
  • Remote Access
  • Simple

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features