ISL Online vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | ISL Online | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 625 | 239 |
| Ease of use | 9.4 | 9.3 |
| Ease of setup | 9.2 | 9.4 |
| Quality of support | 9.3 | 9.0 |
| Meets requirements | 9.1 | 9.3 |
| NPS | 75.369458 | 71.748879 |
| Small Business | 51.7% | 32.9% |
| Mid-Market | 26.0% | 40.1% |
| Enterprise | 22.3% | 27.0% |
| Total page views | 703 | 1,090 |
| Total LLM citations | 3,394 | 3,153 |
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability