ISL Online vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | ISL Online | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 625 | 396 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 9.2 | 8.9 |
| Quality of support | 9.3 | 9.3 |
| Meets requirements | 9.1 | 9.5 |
| NPS | 75.369458 | 79.949239 |
| Small Business | 51.7% | 15.0% |
| Mid-Market | 26.0% | 36.5% |
| Enterprise | 22.3% | 48.6% |
| Total page views | 703 | 899 |
| Total LLM citations | 3,394 | 6,953 |
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus