G2 Vendor Directory

Intermedia Contact Center vs. Crexendo

A side-by-side comparison based on G2 review data.

MetricIntermedia Contact Center

by Intermedia

Crexendo

by Crexendo Business Solutions

Overall rating4.34.9
Review count25361
Ease of use9.09.7
Ease of setup8.39.6
Quality of support9.29.8
Meets requirements8.79.8
NPS6593.277311
Small Business25.0%78.9%
Mid-Market45.8%20.8%
Enterprise29.2%0.3%
Total page views1112,306
Total LLM citations2324,227

Intermedia Contact Center

Intermedia Contact Center industry-leading solution can help you create loyal customers and drive more revenue by improving your customer interactions. We make it easier for customers to get quick, convenient, and personalized access to the right people in your business while giving you visibility into where you’re doing great and where you can improve your customer service.

Pros

    Crexendo

    Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

    Pros

    • Customer Support
    • Helpful
    • Customer Service
    • Ease of Use
    • Easy Setup
    • Reliability