G2 Vendor Directory

InSync by Qualifacts vs. Mend

A side-by-side comparison based on G2 review data.

MetricInSync by Qualifacts

by Qualifacts

Mend

by Mendfamily

Overall rating3.94.7
Review count20135
Ease of use8.29.5
Ease of setup7.99.2
Quality of support8.49.6
Meets requirements8.29.7
NPS31.57894783.809524
Small Business65.0%52.6%
Mid-Market30.0%31.1%
Enterprise5.0%16.3%
Total page views12711,843
Total LLM citations3112,532

InSync by Qualifacts

Qualifacts InSync revolutionizes key healthcare operations such as charting, billing, scheduling, medication management, and telehealth within a unified cloud-based solution. Trusted by numerous practices nationwide, InSync enhances efficiency, safety, and productivity by seamlessly integrating features like e-prescription, eMAR, automated claims management, ASAM, and more. Tailored specifically for small and mid-market organizations, InSync is crafted for scalability, empowering businesses to incorporate additional add-ons as required.

Pros

    Mend

    Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

    Pros

    • Communication
    • Telehealth Services
    • Product Satisfaction
    • Appointment Scheduling
    • Communication Efficiency
    • Patient Communication